I love the product, but not happy with receiving the product with each of the bags having a hole in the bag and losing powder. How do you not see the there is powder falling out as you pack the box???
Sports Nutrition By Max Muscle
My name is Michael Pringle, and I am the owner of Max Muscle Sports Nutrition - Stone Mountain. Thank you for taking the time to send us your email regarding your recent purchase of the ARM Plus supplement. I appreciate your feedback, and I apologize for any inconvenience this may have caused you.
I am sorry to hear that the bags of the ARM Plus supplement you received had holes and that you experienced some loss of the product. This is not the level of quality we aim to provide our customers, and I understand how frustrating this situation must have been for you.
To address your inquiry, we have taken steps to prevent this from happening in the future by implementing additional quality checks in our packaging process. Additionally, we would be happy to offer you a replacement or refund for the affected bags of the ARM Plus supplement.
Once again, I apologize for any inconvenience this has caused you and thank you for bringing this to our attention. Please let me know how you would like us to proceed with your order. We value your business and hope to continue serving you in the future.
Sincerely, Michael Pringle Owner, Max Muscle Sports Nutrition - Stone Mountain